Details
| Developer | TPSC |
| Released | November 15, 2011 |
| Type | Hospital |
| Language | English |
| Department | Risk Management, Human Resource Dept., Dept. for Quality and Safety. |
| Support | |
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The Patient Safety Company +31 (0)72 - 8200 400 customerservice@patientsafety.com |
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Hospital Survey on Patient Safety Culture
The 'Hospital Survey on Patient Safety Culture' offers you the easy way to establish the current state of the culture within your organization. With a predefined questionnaire, you will be able to quickly pinpoint areas of concern. The app empowers all file management steps, analyzing tools, dashboards, user management, reporting tools and more to work on a sustainable safer environment, while saving time and money.
More details about the Hospital Survey on Patient Safety Culture app
Problem definition
Despite the widespread acknowledgement that a good hospital safety culture is needed to sustainable improve patient safety, many healthcare organizations struggle with it. More than once there is a discrepancy between the supposed state of affairs and the actual one. Board and management can be in the dark while staff and employees are eager to communicate on this topic. One should assess the actual safety culture in order to set goals for the future. Naturally these goals should be met in time by dedicated action for improvement.
Course of solution
The 'Hospital Survey on Patient Safety Culture' is based on and compliant with the concept of the Agency for Healthcare Research and Quality (AHRQ). It will take respondents through nine short sections of questioning.
Phase 1 – Setting out a survey
The 'Hospital Survey on Patient Safety Culture' app will allow the distribution of the survey form in just a few clicks.
Phase 2 – Collecting data and reporting information
All filled-in questionnaires will automatically create a file. Answers will be translated into the database, which will be the fundament for reporting on safety culture.
Phase 3 – Analyzing state of affairs
Take a multidisciplinairy team to analyse data, create usefull information and compare between actual and desired situation. These steps are efficiently supported by the app and TPSC Cloud™.
Phase 4 – Take action
Decide on actionsets to deploy within your organization for improvement of the safetyculture (if necessary). Indicators, task and improvements can be tracked and monitored by TPSC Cloud™.
Phase 5 – Repeat the survey
Repeat the phases for a following survey to identify improvements or areas for even more action.
Solution
Using the 'Hospital Survey on Patient Safety Culture' is the easiest and efficient way to get full insight in the state of affairs in your organization. It will involve all of your institution to work together for a safer environment. One of the main benefits of using the app on TPSC Cloud™ is the possibility to compare data, trends and improvements over time. It will highlight areas of concern to encourage you to take necessary steps.
Support for the Hospital Survey on Patient Safety Culture app
General support
Initial deployment, configuration and training can be provided onsite or by webinar.
Implementation support
After Initial deployment (datasync of the app), consultancy, configuration and training can be provided onsite or by webinar. It is possible to obtain long term maintenance or help desk support to this app.