Within the Incident Management System (IMS), your employees are your eyes into your own organization. Thanks to an IMS that makes it easy and quick to report and thanks to the safety focussed environment you created to stimulate blame free reporting, you will experience an amazing difference into the insight you have about operational performance and the related patient safety levels.

Click to see the workflow of the Incident Management System (IMS)

Using the same reporting principle and software environment, you may add:

• reports of violence and aggressions
• hospital visitor satisfaction surveys
• complaints
• quality audits
• employee reports like ergonomic issues, (dis)satisfaction, dangerous working situations and so on

Like the other components, The Patient Safety Company will help you creating the question wizard and the whole back office, so that the system will be up and running within no time.

By augmenting the Clinical Risk Management System, you will have created a very powerful measurement tool. The Quality Improvement Module is then finally the module where all the reports come together from which management, medical heads and quality employees can plan, follow and report on improvement activities.