TPSC expansion in Canada

TPSC Travel Diary

TPSC expansion in Canada 02 October

TPSC is growing steadily in the Canadian market. Our presence is expanding with new customers and partners. We experience a high demand for a strong and flexible Quality and Patient Safety solution. In September 2017 TPSC traveled to Canada to kick-off new implementations, meeting with people from long-term care associations to discuss new initiatives, attending partner events and finalizing the rollout of our new Quality Related Events Solution for the pharmacy sector.


Kick-off with Waterloo Wellington LHIN

Implementation quality management system Waterloo Wellington LHIN

The first day we visited Waterloo Wellington Local Health Integration Network (LHIN) for the project kick-off. The Waterloo Wellington LHIN is one of fourteen Local Health Integration Networks in the Canadian province of Ontario. Waterloo Wellington LHIN serves approximately 775,000 residents in Waterloo Region, Wellington County, the City of Guelph, and the southern part of Grey County.

TPSC was chosen as their preferred vendor in the tender for a risk event management software from. With the TPSC Cloud™ platform, the processes around reporting and managing adverse events, improvement actions, complaints, and inquiries will be automated. The goal is to reduce administrative work, increase efficiency and get easy access to valuable data that will help management make informed business decisions and the quality team improve quality and safety for patients.

During the kick-off, we discussed the current processes, workflows and user roles and how to automate these as efficiently as possible.


Attending the Siren User Group Event

Patient Safety partner for ambulance services

Medusa Medical Technologies provides an electronic patient care reporting (ePCR) solution that customers are easily adapting for global use.

Medusa Medical Technologies and TPSC have recently entered a partnership to provide the EMS market with a combined solution for EPCR and risk management. We are building an integration that will help paramedics to easily fill in incident reports when a warning is triggered in Siren EPCR system. This new initiative has already proven successful with 2 joint customers going in Q4.

We visited their User Group event to discuss the upcoming integration between our platforms with Medusa as well with Medusa's customers.


Preparing Sobey’s rollout of QRE solution

Quality management pharmacy

In 2017, TPSC entered the pharmaceutical sector and begin the implementation of our new Quality Related Events Solution for pharmacies with Sobey’s National Pharmacy Group. The solution will be rolled out across Canada to plus 400 pharmacies. This does not only cover community pharmacies but also long-term care facility pharmacies.

As part of the preparation of Sobey’s QRE solution, we trained the key user group and finalized the system preferences in order to start rolling out the system in October 2017.


More information?

For more information, contact Ricardo or Ditlev on or