eBook: Incident Management

 

From recording to optimizing the care process

In the last 10 years, more attention has been given to ensuring safety of care. Digitization of reporting, recording and analyzing incidents has contributed positively to the functioning of Safe Incident Reporting (VIM) committees.

Unfortunately, in spite of all the opportunities, care institutions fail to seize chances with respect to cyclical analysis that ensure a continuous improvement of the care process.

This eBook addresses:

  • How to transition from recording to analyzing incidents;
  • Which different tools are available to achieve this;
  • How to identify the weak links;
  • How you can optimize the care process and share these experiences;
  • The roles of the Department Head and Quality Manager in this process;
  • A case study from the endoscopy department;
  • How TPSC can support this process.

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