With this incident management software, you can easily set up incident reporting and analyze (near) incidents in healthcare.
The incident management software allows all employees to report a (near) incident by filling out a simple online form that also can be accessed on mobile devices. The solution supports several analysis methods to find the causes of the incident and helps to initiate improvement actions. The application can be easily tailored to the processes and workflow of your organization.
You can report all types of incidents with our software, for example, infections, wrong medication, or aggression towards staff.
As you support your improvement process directly from the software, risks are reduced and quality will increase. Weaknesses in existing processes are uncovered, analyzed, and optimized.
Do you want to know more about our other software solutions? Our platform offers flexibility and is fast take a look at the application overview.Or see below for more information on the benefits of recording and analyzing incidents with the TPSC CloudTM platform.
Benefits of incident management application
A report form that can be easily and quickly filled out online
- The form can be tailored to suit your needs
- Only relevant questions will be shown
- Anonymous reporting
- No double data entry
- Save draft versions
Step-by-step guidance through the entire workflow process
- Steps are clearly outlined for any user type
- Support through automatic email notifications and alerts
Internationally recognized analysis methodologies
- PRISMA, SIRE & Ishikawa
- Easy & quick insight into causes
- Integrated graphical tools
- Trend analysis of classified causes
- Automatic creation of analytical reports
Recording, follow up & monitoring of improvement plans
- Calculation of processing times & costs
- Initiation of and follow up on improvement actions
- Support the improvement process with our other Improve 2.0 application
Management dashboards & reporting possibilities
- Personal management dashboards
- A variety of chart types
- Export functionality to Word, PDF, CSV & XML
- Dynamic work lists that provide quick insight
The impact of your incident management solution
If the digital incident management solution is properly implemented, the impact will be noticeable throughout your entire organization. See below for an overview of some results that can be achieved:
1Employee commitment in the event of incidents will increase and thus the willingness to report (near) incidents;
2The efficiency of your organization improves as information is digitally and centrally accessible;
3The quality of your organization and services improves by learning from (near) incidents and from implementing improvements in your processes;
4The learning effects within your organization are ever-increasing as departments start to exchange experiences and improvement proposals;
5A safe workplace is created for employees, with fewer risks for other stakeholders and the direct environment;
6Failure costs (for high-risk projects) decrease as adjustments can be implemented quickly and activities need to be put on hold for less time;
7The profitability of your organization improves as a result of the combination of the above factors.
Incident Management eBook
Read our free eBook for more information about setting up incident management.
How do you ensure your organisation learns from incidents?
How to modernise to digital incident management?
Including tips for analysing incidents.