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    Software for your incident management

    Our incident management application is the solution to report and analyze (near) incidents in healthcare.

    This comprehensive incident management solution allows all employees to report a (near) incident by filling out a simple online form that can be accessed via desktop and mobile devices. The solution supports several analysis methodologies to find the causes of the incident and to initiate improvement actions. The ‘Plan-Do-Check-Act’ method has been fully integrated in the app. Thanks to the many configuration options, the application can be fully tailored to the processes and workflow of your organization.

    As you support your improvement process directly from the software, risks for people and their working environment are reduced and quality will increase. Weaknesses in existing processes are uncovered, analyzed and optimized.

    Do you want to know more about our other software solutions? Our platform offers flexibility and is fast; take a look at the application overview. Or see below for more information on what incident management can do for your organization and the benefits of recording and analyzing incidents with the TPSC CloudTM platform.

    Example dashboard
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    Benefits of this application

     
    A report form that can be easily and quickly filled out online
    • The form can be tailored to suit your needs
    • Only relevant questions will be shown
    • Anonymous reporting
    • No double data entry
    • Save draft versions
    Step-by-step guidance through the entire workflow process
    • Steps are clearly outlined for any user type
    • Support through automatic email notifications and alerts
    Internationally recognized analysis methodologies
    • PRISMA, SIRE & Ishikawa
    • Easy & quick insight into causes
    • Integrated graphical tools
    • Trend analysis of classified causes
    • Automatic creation of analytical reports
    Recording, follow up & monitoring of improvement proposals
    • Calculation of processing times & costs
    • Initiation of and follow up on improvement actions
    • Support the improvement process with our other Improve 2.0 application
    Management dashboards & reporting possibilities
    • Personal management dashboards
    • A variety of chart types
    • Export functionality to Word, PDF, CSV & XML
    • Dynamic work lists that provide quick insight
    Example report
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    The impact of your incident management solution

    If the digital incident management solution is properly implemented, the impact will be noticeable throughout your entire organization. See below for an overview of some results that can be achieved:

    1. Employee commitment in the event of incidents will increase and thus the willingness to report (near) incidents;
    2. The efficiency of your organization improves as information is digitally and centrally accessible;
    3. The quality of your organization and services improves by learning from (near) incidents and from implementing improvements in your processes;
    4. The learning effects within your organization are ever-increasing as departments start to exchange experiences and improvement proposals;
    5. A safe workplace is created for employees, with less risks for other stakeholders and the direct environment;
    6. Failure costs (for high-risk projects) decrease as adjustments can be implemented quickly and activities need to be put on hold for less time;
    7. The profitability of your organization improves as a result of the combination of the above factors.
    Mobile first form

    Incident Management eBook

     

    Download Incident Management eBook

    How to ensure that your organization learns from incidents?
    How to switch towards digital incident management?
    Would you like tips for analyzing incidents?
    Read our eBook for more information about incident management.

    Download eBook

    Our valued customers include:
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    ijsselland_logo
    AVL - kleur
    Generalitat de Catalunya, departament de Salut Kleur
    Fundashon Mariadal - grijs
    Veiligheidsregio NHN - kleur
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    Reade - kleur