Our incident management application is the solution to analyze (near) incidents.
This comprehensive incident management solution groups all data concerning (near) incidents in one central database. From this database, trends can be identified that can then be used for an in-depth incident analysis, which can contribute to the improvement of safety.
Studies on calamities have shown that they are often caused by a series of events, also called near incidents. When organizations do not look at the near incidents, opportunities for improvement remain untapped, as these provide a lot of information about the weak links in processes.
By recording all your (near) incidents in a central location, you will end up with sufficient data to identify trends, for example which type of incidents occur more often. This is interesting information for management to use when deciding which improvements should be implemented as a priority.
Analyses within TPSCTM Cloud
The incident management application simply and quickly provides insight into root causes (RCA). You have access to integrated graphical tools, you can perform trend analyses of classified root causes, and the system can automatically generate an analysis report.
The following four well-known data analysis methods can be performed within our platform:
- Ishikawa (fishbone diagram);
- PRISMA-analysis (cause tree);
- FMEA (prospective risk analysis).
Learn more about the possibilities offered by our software to analyze incidents.
The impact of your incident management solution
If the digital incident management solution is properly implemented, the impact will be noticeable throughout your entire organization. See below for an overview of some results that can be achieved:
1Employee commitment in the event of incidents will increase and thus the willingness to report (near) incidents;
2The efficiency of your organization improves as information is digitally and centrally accessible;
3The quality of your organization and services improves by learning from (near) incidents and from implementing improvements in your processes;
4The learning effects within your organization are ever-increasing as departments start to exchange experiences and improvement proposals
5A safe workplace is created for employees, with less risks for other stakeholders and the direct environment;
6Failure costs (for high-risk projects) decrease as adjustments can be implemented quickly and activities need to be put on hold for less time;
7The profitability of your organization improves as a result of the combination of the above factors.
Incident Management eBook
Read our free eBook for more information about setting up incident management.
How do you ensure your organisation learns from incidents?
How to modernise to digital incident management?
Including tips for analysing incidents.