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Our aggression reports application is the solution for processing and analyzing aggression reports.
If your organization is committed to a safe working environment, this also contributes to improving employee satisfaction. Unfortunately, employees are sometimes faced with aggression by colleagues, clients, patients or bystanders. Develop measures to prevent aggression against your employees and show them that their safety is important! For this reason you need to start central registration of expressions of aggression.
Learn more about improving safety and quality of care on our Patient Safety Theme Page.
The aggression reports application allows you to easily create an online form. To follow up on a report you can set up a workflow for automatic follow-up, according to the wishes of your organization. If required, a TPSC expert can assist you.
As soon as a situation has occurred, the following steps will be taken:
The healthcare sector uses the term ‘second victim’. Because of the impact that an incident with a patient may have on the care provider, this employee is also referred to as ‘second victim’. Care providers may, for example, experience anxiety for a lengthy period of time or even display characteristics of post-traumatic stress syndrome.
Our peer support application facilitates the complete process of identifying and approaching the second victim and to putting him/her in contact with a peer, up to the documentation and evaluation of the aftercare provided.