Seminar: Patient Safety- Occurrence Variance Reporting

Case Study of Transformation to Online Real-Time Reporting

  • /
  • /
Seminar: Patient Safety- Occurrence Variance ReportingBy Vital Quadro Consultancy & Eiban Solutions 08 February


  • What: Seminar, Patient Safety - Occurrence Variance Reporting. 
    Case Study of transformation to Online Real-time Reporting
  • When: 18 February 2016
  • WhereUnited Arab Emirates, Dubai, Dubai World Trade Center Tower 
  • Organized by: Vital Quadro & Eiban Solutions


Quality managers in hospitals use different ways to report incidents, analyze them and devise improvement measures. Most of these ways are paper-based or in-house developed simple reporting system that lacks analysis features and tools.

Transformation from such early systems to a properly qualified incident reporting system with root-cause analysis tools, FMEA tools and continuous quality management tools is a satisfying journey to a quality manager.

In this seminar, we will learn from a well-renowned, Dubai-based quality manager on her experience with two such transformations; one for a public health system and the second for a private healthcare system. Our speaker will highlight unforeseen challenges during the journey, pitfalls to avoid, and pleasant outcomes.

Program objectives:

  • How to prepare your hospital for the transformation
  • How to face unforeseen challenges & resolve them
  • How to prepare Leadership for change
  • How the transformation may affect SOPs
  • How the transformation may affect Hospital Safety Culture
  • What impact will transformation have on Accreditation

Who should attend? 

  • Healthcare Quality Managers
  • Healthcare Risk Managers
  • Quality Officers of Medical Districts
  • Nursing Directors

About the speaker, Ms. Obaida Qatuni

Ms. Obaida leads VPS Health Quality Management Department since 2013 responsible for Burjeel Hospital for Advanced Surgery, Medeor Hospital 24/7, Medeor Downtown Medical Center, Burjeel Medical Wellness Center and other projects in pipeline in Dubai and Northern Emirates. In the past, she served as Quality & Risk Officer at Dubai Health Authority Hospital Service Sector that include DHA’s 4 main hospitals and 4 specialized centers. In her current role, she is in charge of processing all risk management, quality and excellency programs such as JCIA, Arab Health Award, DQAP, IMTJ, CCPC, and other projects at the group level.

She is CPHQ certified and a Trained JCI surveyor. She has led many quality initiatives during her career in UAE & Jordan. These include DHCC Outpatients Standards Second Edition Review, JCI Fifth Edition Standards Review, DHCC 2011 Strategy Review, DGFC 2012 CPQ Achievement and ISO15189 Initiation to DGFC IVF Lab.

Ms. Obaida served on multiple quality committees including DGEP Core Committee, DHA Quality Forum, DHA Risk Management Forum, and leads the Online Incident and Risk Management System at DHA-HSS level. She was instrumental in JCI Accreditation of Rashid Hospital Lab (2007, 2010), JCI Accreditation of Burjeel Hospital (2015) and Medeor 24/7 (2016), achieved TEMOS accreditation for BHAS as first specialized hospital over the world and achieved Dubai Government Excellency award for individual and DDC at DHA as well as BHAS.

More information? 

For online registration and further details, please email or call +971 (4) 3623623