Why it is important to follow up on patient complaints
Receiving patient complaints can often be intimidating. But feedback can be valuable. This blog explains why a good follow-up is important.Read article
How to make patient/client participation a success?
How do you make sure that your organization learns from patient participation initiatives? This blog describes important factors for successRead article
How to choose the right tool for patient/client participation?
There are numerous ways to involve patients and their relatives in improving the quality and safety of care. How do you select the most appropriate tool?Read article
Participation: How to give patients/clients a voice?
This blog describes various tools that you apply to give patients and clients a voice with the aim of improving the quality of care.Read article
Connection between informed consent and patient participation?
This blog describes the essence of patient participation and shows you that informed consent is an important form of patient participationRead article