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- Incident Management
Incident ManagementThe solution to report, analyze and prevent near misses & incidents.
One complete solution for incident management
The solution supports the improvement process that reduces risks for patients and staff and improves the overall quality. Weaknesses in existing processes are discovered, analyzed and optimized.
Report and analyze incidents and improve processes
Every employee and patient can report a near miss or incident through an easy to fill in online form using a desktop or mobile device. The solution supports various internationally recognized analytical methods to analyze the event & to initiate improvements.
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Learn how to make the switch from reporting incidents to optimizing healthcare processes!
- Easy to fill in online form
Fully customizable forms – 25 types of questions to choose from – Only relevant questions are presented – Optional anonymous reporting – No double entry due to an interface with EMR etc. – Save a draft.
- Step by step guidance through the workflow
Each step of the incident management system is easy to complete – Automatic email notifications, reminders & alerts.
- Supports internationally recognized analytical methods
RCA, Ishikawa & PRISMA – Quickly & easily discover root causes – Includes graphical tools – Create trend analysis of classified causes – Automatic creation of analytical report.
- Record & monitor recommendations for improvement
Calculation of turnaround times and costs – Initiate and monitor improvement actions – Support the improvement process with Improve.
- Management dashboards & reporting tools
Personal management dashboards – Various types of charts – Exportable to Word, PDF, CSV, XML – Dynamic work lists with colour indication – Customized templates for your reports.