Quality Management HealthcareYou want to improve the quality management in your healthcare organization?
A quality management system contributes to the quality and safety of a healthcare institution. When special attention is paid to safety of care, patient satisfaction will increase and costs can be reduced. Experience shows that many times points of improvement are identified, but not managed systematically. Causing that chances to improve the quality and safety of healthcare remain unused.
Download the Incident Management E-book and learn:
- How to make the switch to digital incident reporting;
- Practical solutions for analyzing incidents;
- Tips for sharing lessons learned with your colleagues;
- How quality & risk management software can support patient safety
Report and analyze incidents and improve processes
Assessments of reported incidents and complaints make clear which parts of the customer service in your healthcare organization can be improved.
By using the TPSC Cloud™ solution, every employee and patient can report a near miss or incident. This digital quality management solution supports various internationally recognized analytical methods to analyze the event & to initiate improvement process that reduces risks and improves patient safety.
Want to see it live? Request an online demo here.
- Easy to fill in online form
Fully customizable forms – 25 types of questions to choose from – Only relevant questions are presented – Optional anonymous reporting – No double entry due to an interface with EMR etc. – Save a draft.
- Step by step guidance through the workflow
Each step of the incident management system is easy to complete – Automatic email notifications, reminders & alerts.
- Supports internationally recognized analytical methods
RCA, Ishikawa & PRISMA – Quickly & easily discover root causes – Includes graphical tools – Create trend analysis of classified causes – Automatic creation of analytical report.
- Record & monitor recommendations for improvement
Calculation of turnaround times and costs – Initiate and monitor improvement actions – Support the improvement process with Improve.
- Management dashboards & reporting tools
Personal management dashboards – Various types of charts – Exportable to Word, PDF, CSV, XML – Dynamic work lists with colour indication – Customized templates for your reports.