Incident ReportingIt is important that all adverse events and near misses are being reported.
Quality managers in healthcare use different ways to report incidents and near misses. Most of these are paper-based or in-house developed simple reporting systems that lack analysis features and tools. Transformation from such early systems to a properly qualified incident reporting system is a satisfying journey to a quality manager.
Download the Incident Management E-book and learn:
- How to make the switch to digital incident reporting;
- Practical solutions for analyzing incidents;
- Tips for sharing lessons learned with your colleagues;
- How quality & risk management software can support patient safety
Report and analyze incidents and improve processes
In order to learn from incidents, it is important that all adverse events and near misses are reported. Unfortunately, this is often seen as an additional administrative step that is experienced as difficult and unnecessary. By using our TPSC Cloud™ solution, every employee and patient can report a near miss or incident, through an easy to fill in online form using a desktop or mobile device.
Want to see it live? Request an online demo here.
- Easy to fill in online form
Fully customizable forms – 25 types of questions to choose from – Only relevant questions are presented – Optional anonymous reporting – No double entry due to an interface with EMR etc. – Save a draft.
- Step by step guidance through the workflow
Each step of the incident management system is easy to complete – Automatic email notifications, reminders & alerts.
- Supports internationally recognized analytical methods
RCA, Ishikawa & PRISMA – Quickly & easily discover root causes – Includes graphical tools – Create trend analysis of classified causes – Automatic creation of analytical report.
- Record & monitor recommendations for improvement
Calculation of turnaround times and costs – Initiate and monitor improvement actions – Support the improvement process with Improve.
- Management dashboards & reporting tools
Personal management dashboards – Various types of charts – Exportable to Word, PDF, CSV, XML – Dynamic work lists with colour indication – Customized templates for your reports.