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Patient Safety Newsletter
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Quality Management System, a nice-to-have or necessity? To answer this question we first need to make clear what we understand by a quality management system. The quality management system forms part of an institution’s overall management system and aims to improve patient safety, and hence the quality of care. This should ultimately lead to a maximum reduction of preventable errors in healthcare.
Most health and welfare institutions have designed processes to guarantee and improve quality and safety. However, in many organisations responsibility is divided between different parts of the organisation; between different departments; between different staff members.
A digital quality management system provides the tools to identify the risks within the institution and to address them in a holistic manner. Activities are managed centrally, so the organisation knows what actions are taken, when, and by whom.
It is important to involve the right professionals when making decisions about which components to include in a quality management system.
In most healthcare institutions, a quality management system combines the following methodologies and indicators to identify risks:
To be able to identify risks, implement improvements and record, evaluate and adjust policy, a good quality management system cannot be missed. It offers the following advantages in improving the safety culture and improving care processes:
Is your organisation about to transition from a paper-based to a digital workplace? Or does the organisation already have a digital quality management system, but wants to replace it? In both cases it is advisable to develop a business case.
The business case describes the purpose of the project and provides insight into costs and benefits. A clear business case ensures involvement and improves the chances of successful implementation.
Do you want to know more about writing a business case for a digital quality management system? Download the ebook ‘Digital Quality Management System, the internal business case’.
Wendy Rientjes, 2018
The Netherlands
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+31 72 - 8200 400
info@patientsafety.com
United States (symplr headoffice)
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Suite 100, Houston
TX 77002
+1 (281) 863 - 9500
We help healthcare organizations to increase safety for patients, employees and their workplace and to reduce risks. Therefore we develop software to easily collect and analyze quality data and to start and monitor improvement plans.
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